Support
Help.
The address for the App Store and Google Play support URLs.
My alarm didn’t ring.
The Standard profile is a notification. Only the Alarm profile rings full-screen. A new event starts on Standard unless that kind’s default says otherwise. The editor shows which profile is which.
On Android, Settings lists Needs permission only when something is missing: Notifications, Exact alarms, or Full-screen alerts. Allow each one. Full-screen alarms can also be switched off under Alarms. Off, an alarm rings as a notification.
Some phones add their own battery limits. If a test alarm stays silent with the screen locked, open the phone’s app settings for Marginal, set battery to unrestricted, and allow autostart where the phone has that switch. Xiaomi, Huawei, Oppo, and some Samsung phones are the usual cases.
Settings → Alarms → Test alarm rings in about 10 seconds, on the Alarm profile. Lock the screen. That is the full-screen path.
A custom sound is chosen per event. If the file can’t be played, the ring uses the built-in tone.
Importing from Google, Apple, or Outlook.
Settings → Your data → Import calendar reads an .ics file. Marginal shows what it would add. It imports when you agree, and you can undo. Importing the same file again updates events by the file’s UID.
Getting the file:
- Google Calendar on the web: Settings → Import & export → Export. That is a zip of .ics files, one per calendar. Unzip it and import the calendar you want.
- Apple Calendar on a Mac: File → Export → Export…. Move the file to the phone.
- Outlook: save or export the calendar as .ics. The menu name depends on whether it is Outlook on the web, the desktop app, or the phone.
Export calendar, in the same section, writes an .ics for another app. Colors, categories, and alarm settings are not part of that format. Tasks are written as to-dos, which some calendars — Google included — ignore. For a full copy, use Back up.
Backup and restore, including a new phone.
Settings → Your data → Back up writes one file with the calendar, the tasks, the alarms, and the settings. Keep it wherever you keep your own files.
Restore reads that file. It adds and replaces what the file holds. It does not wipe the phone first.
On a new phone: install Marginal, move the backup across by a means you control, then Restore. There is no account that carries the calendar. The file is the copy.
Restore purchases.
Pro is bought from Apple or Google, on the Apple ID or Google account that paid. There is no Marginal account.
When the listing is up, Restore purchases asks that store for the receipt and attaches Pro to this install. Use the same store account as the purchase. A new phone on that account can restore. An iPhone purchase does not restore on Android, and the other way around. The stores do not share a receipt.
Test builds do not sell Pro. The restore action arrives with the store products. Canceling and refunds are in the terms.
Blocking setup.
On Android, Focus asks for two permissions while either is missing. Usage access tells Marginal which app is open. Nothing from that is recorded or sent. Appear on top, also called Display over other apps, lets the block screen show in front of that app. Android asks for each in its own settings, once.
On iPhone, the permission is Screen Time, on iOS 16 or later. Below that, the Focus tab says so. You pick apps in Apple’s picker. Marginal never learns which apps they are, only how many. Screen Time applies the shield.
A block can allow a few short passes, or none, if you set it that way. Ending a block early is a deliberate press. Focus does not stop notifications from arriving, and it does not block the web.
Contact
contact@neurolance.aiNeurolance LLC. Write from the address you want a reply at.